Repairs & Maintenance
Many landlords have difficulty keeping up with repairs and maintenance of their properties, which is just one of the reasons why they choose Hometown Property Management Services for their property management needs; which is great news to you as a tenant.
 
Hometown strives to cure needed repairs in a timely fashion and has the resources necessary to do so. However, please realize that in many cases the property owner must authorize work before it can be performed. That is why it is of the utmost importance to report to us any maintenance issues you are experiencing as soon as they occur. Hometown, being local to the Lancaster, PA area, will respond to the situation immediately.
 
The easiest and fastest way to report problems is to contact the Property Manager, Sam Gorgone, by phone at 717-330-7770.

Emergencies
Hometown offers 24-hour emergency service for the following purposes: No heat, no running water, no electric service to your entire unit, flooding, natural gas leak and fire. Incidents such as being locked out, electricity is out in part of your unit, broken windows, etc., will not be treated as emergencies by Hometown. You will be charged for unnecessary emergency calls or if a response is made and workers cannot gain access to the building because locks are changed or there is an unattended dog on the premises. If you have an emergency, call 717-330-7770.

Utilities
Hometown Property Management Services highly recommends using budget plans for utilities to keep your bills even throughout the year. Most heat, electric and other utility companies offer budget plans to help with fluctuations in your usage throughout the year.

Insurance
While not always required, Hometown strongly recommends that all Tenants obtain renter insurance policies to cover personal belongings, personal liability and liability of visitors. This insurance is inexpensive and Hometown can point you in the right direction to easily obtain a policy. All Tenants should understand that property owners only insure the physical building for liability and fire.

Pets
It is important that if you desire to have any pets living in the premises to discuss this with the Property Manager, as some units allow for pets and some do not. Depending on the unit, there may also be additional deposits and/or additional rents if pets are allowed. If you are currently under a lease and would like to get a pet, you must contact the Property Manager.

Lead Paint
Housing built before 1978 may contain lead paint. It is important to understand the hazards of lead paint, therefore law states that all tenants must be informed of these hazards if they are to occupy a house built before 1978. Click here to view the EPA's PDF pamphlet regarding lead paint.